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Promaxx Print-Yourself Products - Privacy

Promaxx print-yourself products is committed to protecting your privacy. That is why we have adopted this Privacy Policy. This Privacy Policy is intended to describe how your personal information is processed and used, and we will make every effort to ensure that our activities keep within the spirit of this Privacy Policy.

What information is Promaxx gathering about its visitors?

Every computer connected to the internet is provided with a domain name and an IP address. When a visitor requests a page from within the Promaxx website, our web servers automatically identify and log the HTTP request that is made to our web server. This information reveals nothing personal about you. In fact, the only information that we automatically gather and log is as follows:-

  • The IP address of the site that may have referred you.
  • Your IP address
  • The web page that you may have linked to us from, if any
  • The product identifier for version and make of browser (e.g. Internet Explorer 6.0)
  • The Operating System platform that you may be running (e.g. Macintosh or Windows)
  • Search words or terms that are passed from a search engine

There is absolutely nothing special about the information just described, and the practice of collecting this data has been generally standardised by virtually every web server on the internet today.

What about cookies?

Cookies are small pieces of data that are transferred to your computer's hard drive through your web browser from our web server. A cookie cannot read data from your hard disk or read cookie files that may have been created from other sites.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses (if the address book feature is used) and to store your details if you select the 'Remember Me' option. They are also used after you have logged on as part of that process.

You can choose whether to accept cookies by changing the settings of your browser. Typically, by accessing the browser's help feature you can obtain information on how to prevent your browser from accepting all cookies or to notify you when a cookie is being sent. If you choose not to accept these cookies, your experience at our website and other websites may be diminished and some features may not work as intended.

What other information does Promaxx request?

We may also request your email address or mailing address for the purposes of conducting a survey, adding you to our mailing list, or by your request to have someone contact you for additional information. Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested. We maintain a strict "no spam" policy that means we do not intend to sell, rent, or otherwise give your email address to a third-party, without your consent.

In addition, Promaxx will not send you email that you have not agreed to receive. If you are a member of our mailing list, you will be contacted with announcements, news, portfolio additions, and new products or services. You have the option of "unsubscribing" from our mailing list at any time, thereby disabling any further such email communication from being sent to you.

Data collected by this site is used to:-

  • Take and fulfill customer orders
  • Administer and enhance the site and service
  • Only disclose information to third-parties for goods delivery purposes

Will Promaxx disclose the information collected to Third Parties?

Promaxx does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Promaxx will disclose your personal information or any of its log file information when required by law or in the good-faith belief that such actions are necessary to:

  • Conform to the edicts of the law or comply with a legal process served on Promaxx
  • Protect and defend the rights or property of Promaxx, or visitors of Promaxx
  • Identify persons who may be violating the law, the legal notice, or the rights of third parties
  • Co-operate with the investigations of purported unlawful activities

Promaxx uses reasonable precautions to keep the information disclosed to us secure. Furthermore, we are not responsible for any breach of security or for any actions of any third parties that receive the information. Where Promaxx also provides "links" to other web sites on the internet, we are not responsible for their Privacy Policies or how those web sites manage information about their users. We strongly urge you to check with those web sites to determine their privacy policy.

Any changes to this Privacy Policy will be posted on this page so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it.

Personal data access rights

You have a right to access the personal data that is held about you. To obtain a copy of the personal information Promaxx holds about you, please write to us at the following address:-

Privacy Officer
Promaxx print-yourself products
Denny Bros Limited
Kempson Way
Bury St Edmunds
Suffolk IP32 7AR

enclosing your postal details and a cheque for 10 payable to Promaxx Limited. We will provide you with a readable copy of the personal data which we keep about you within a week, although we will require proof of your identity. We allow you to challenge the data that we hold about you and, where appropriate, you may have the data, erased, rectified, amended or completed.

Security to protect your information

Our payment partner, PayPal, automatically encrypts your confidential payment information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). PayPal's servers check that you're using an approved browser - one that uses SSL 3.0 or higher.

Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorized access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Your consent

In using the Promaxx web site, you consent to the collection and use of this information by Denny Bros Limited in the ways described above.

Changes & enquiries

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it. If you have an enquiry or concern about our privacy policy, please contact:-

Promaxx print-yourself products
Denny Bros Limited tel: 01284 829701
Kempson Way fax: 01284 705575
Bury St Edmunds email: info@promaxx.co.uk
Suffolk IP32 7AR www.promaxx.co.uk

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